[Everyone] FYI: AT&T

[Joanna Campbell]

Every time Dave or I has spoken to AT&T about putting fiber back here they
have said there are not enough customers to justify the cost and  they will
not do it.

The tech that was out today indicated that the equipment is physically
rotting and needs to be replaced.

Joanna

On Mon, Oct 2, 2023, 3:19 PM Sara Crews via Everyone <
everyone at chelseaplacedecatur.com> wrote:

> Kathleen,  the fiber optic cable was installed shortly after AT&T made it
> available in early 2000+.   Apparently,  a cable disconnection has occurred
> somewhere between the box at our mailbox and the large AT&T fiber optic
> cable box across the street.  If the engineer cannot determine where the
> problem is,  it might require them to once again dig a trench from our
> mailbox  down to the sidewalk.   The cable was installed under the street
> to the large box across the street.  I hope this explains the issue.
>
> On 10/02/2023 2:50 PM EDT Kathleen M. Baggett via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
>
>
> We really need to have the work done by AT&T to put fiber in. They told us
> when we moved in 7+ years ago that they would need to dig here to do it. If
> we can get them to pay for the landscaping replacement it would be good.
>
>
>
> K
>
>
>
> *Kathleen M. Baggett, PhD*
>
> Director, Mark Chaffin Center for Healthy Development
>
> Interim Co-Director, Center for Leadership in Disability
>
> Associate Professor, Second Century Initiative Scholar, Health Policy and
> Behavioral Sciences, School of Public Health
>
> Georgia State University
>
> Ph: 404.413.1571
>
> https://publichealth.gsu.edu/profile/kathleen-baggett/
>
>
>
> [image: A logo for a school of public health Description automatically
> generated]
>
>
>
> *From: *Everyone <everyone-bounces at chelseaplacedecatur.com> on behalf of
> mitsy via Everyone <everyone at chelseaplacedecatur.com>
> *Date: *Monday, October 2, 2023 at 2:47 PM
> *To: *Residents <everyone at chelseaplacedecatur.com>
> *Cc: *mitsy <mitsy12 at gmail.com>
> *Subject: *Re: [Everyone] FYI: AT&T
>
> Hi Sara and all,
>
>
>
> I don't mean to take over the thread but just curious, do you all have
> fiber from AT&T? When I moved here 5 years ago they said I can't get AT&T
> internet (much less fiber) until they do some additional wiring which might
> take days to complete. Five years later I believe it's still the case so I
> I am still stuck wiht Comcast. Just curious if this will change the
> availability for me as well?
>
>
>
> Mitsy
>
>
>
> On Mon, Oct 2, 2023 at 2:04 PM Sara Crews via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> An AT&T employee came out today to see about connecting my services with
> their company as I'm switching over from Comcast.  He just informed me that
> the AT&T box next to our mailbox is not even connected to the large AT&T
> box across the street.  He said an engineer will need to come out and
> access the problem,  and it may require re-digging a trench all the way
> down to the sidewalk.   If this happens,  some of the shrubbery will be
> affected.   (AT&T reimbursed the HOA for shrubbery lost a few years ago
> while they were installing the optic fiber cable.)  This may explain why
> the outages for those of you who have their Internet service.  After the
> installation of fiber optic cable in early 2000, and as a customer of AT&T
> at that time, I never lost internet nor landline phone services.
>
>
>
> Sara
>
>
>
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