[Everyone] Xfinity service back on. . . perhaps only momentarily, however!

Lauren Rich laureninatlanta at gmail.com
Mon Jul 31 19:32:49 UTC 2023


I just got back all my service (phone, internet, tv) while I was on the
phone with "live" xfinity agent who told me service may go down again
because they are still working on the street!

On Mon, Jul 31, 2023 at 2:24 PM Mitsy via Everyone <
everyone at chelseaplacedecatur.com> wrote:

> I saw Xfinity truck drove down but turned around and left as the street
> was blocked again about 30 minutes ago. I hope they will come back soon
> again.
>
> Mitsy
>
> On Jul 31, 2023, at 13:31, David Weiner via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> 
> I reached out to AT&T, and there’s a tech coming out Wednesday between 8am
> and noon.  Anyone else who uses AT&T, if you’re still don’t have service
> and haven’t reached out to AT&T, the CSR I talked to suggested that you
> call and setup a service appointment as well.
>
> Dave
> On Jul 31, 2023 at 13:29 -0400, Lauren Rich via Everyone <
> everyone at chelseaplacedecatur.com>, wrote:
>
> We should get xfinity service back by 250 pm today. (This was automated
> message when I called customer service and asked for customer support.)
>
> On Mon, Jul 31, 2023, 9:36 AM Lauren Rich <laureninatlanta at gmail.com>
> wrote:
>
>> Thnx for update Maryann, its maddening to go thru these automated steps!
>>
>> On Mon, Jul 31, 2023, 9:34 AM Maryann Dabkowski via Everyone <
>> everyone at chelseaplacedecatur.com> wrote:
>>
>>> Starting a new email thread to keep meeting conversation separate.
>>>
>>> For anyone with Xfinity— despite the website indicating our outage is
>>> over, it’s clearly not. They sent a tech to my house this morning who
>>> confirmed that my signal is “flatlined” and there is still an outage in the
>>> area. He opened a ticket and said someone should be out today to look at
>>> the lines. He also said they’re really dependent on GA power to “clear”
>>> then to work, so it really may not be repaired until tomorrow even if they
>>> come to look at the lines in the bucket truck today.
>>>
>>> Headed to work from home somewhere else… but at least we have AC, right?
>>>
>>>
>>> Sent from my iPhone.
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-- 
Lauren Rich
Atlanta, GA
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