[Everyone] Tree down

Molly Pastin mpastin at gmail.com
Tue Jul 25 21:26:50 UTC 2023


Thanks Ron - ours is still out and have called with no success

On Tue, Jul 25, 2023 at 1:42 PM Ronald Baggett via Everyone <
everyone at chelseaplacedecatur.com> wrote:

> ATT has the main line back up. Our service was restored this morning.
>
> Sent from my iPhone
>
> On Jul 25, 2023, at 11:47, Sara Crews via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> 
> Melissa let me know that Comcast came back on at my house on Sunday
> afternoon.
>
> On 07/25/2023 10:20 AM EDT Joanna Campbell via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
>
> Ours is still down. I think Dave is  planning to put in a ticket today.
>
> Joanna
>
> On Tue, Jul 25, 2023, 10:17 AM Molly Pastin via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> Curious if anyone with AT&T has their wifi back? Or if they have spoken to
> them with an ETA?
>
> I’ll give them a call today but checking in anyway!
>
> On Sat, Jul 22, 2023 at 3:29 PM Ronald Baggett via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> TMobile has a 15 day free trial period for 5G home internet service that
> connects like a cell phone to their towers.   I am going to order it and
> see how it works here.  Will let everyone know how it goes.  I figure it’s
> worth a try🤷🏻‍♂️
> Ron
>
> Sent from my iPhone
>
> On Jul 22, 2023, at 12:38, Lauren Rich <laureninatlanta at gmail.com> wrote:
>
> Thanks ronald! I just went through the one hour phone gymnastics to
> actually get a live body at xfinity. She told me that they are sending a
> tech out tomorrow Sunday anytime between 8:00 a.m. and 8:00 p.m. to fix the
> downed lines. She also said that if they don't have enough techs on duty
> tomorrow we could get pushed off even further. She suggested that if tech
> did not come out tomorrow, it is a good idea to call the city office to see
> if the city has better xfinity contact to get downed lines fixed. I will do
> this on Monday if no tech tomorrow. She also said it's a good idea to call
> Xfinity individually and to request a tech to come out to your house which
> I have done and I have an appointment on tuesday. I suspect that this will
> be a five to seven day process. I agree that we are likely to be without
> service for a number of days (because communications companies aren't
> accountable to anyone).
>
> On Sat, Jul 22, 2023, 10:51 AM Ronald Baggett <baggettrong at gmail.com>
> wrote:
>
> Just had a long talk with the ATT tech that came out this morning. He
> created a ticket for getting the main line fixed.  He said a new ticket
> will be made to restore service to the main line. Then new tickets will be
> made to restore individual service.  So we are looking at a minimum of 5
> days and most likely longer for ATT.
> Ron
> Ron
>
> Sent from my iPhone
>
> On Jul 22, 2023, at 10:16, Lauren Rich via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> Thanks Maryann! I m out on errands but will go thru xfinity phone slog (60
> mins?) when I get back. Btw, last time this happened (no service for 6
> days) I asked for and got a partial refund on bill.
>
> On Sat, Jul 22, 2023, 10:06 AM Maryann Dabkowski <mdabkowski at gmail.com>
> wrote:
>
> I got the same Xfinity texts, and their website says our outage has been
> cleared, but I definitely do not have service. I followed their chat bot
> prompts to troubleshoot, and it didn't change anything. They scheduled a
> tech to come check my service on Tuesday. I couldn't get to a live person
> to explain the situation.
>
> Sent from my iPhone.
>
> On Jul 22, 2023, at 9:50 AM, Lauren Rich via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> Is anybody's Xfinity internet back on? I keep on getting a text saying
> it's back on but then it's not back on. Does anybody know whether Xfinity
> has been out here to fix the wires
>
> On Fri, Jul 21, 2023, 6:58 PM Mitsy via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> Thank you so much for all the updates. I won’t be back till next Thursday
> but will turn off the timer to the light when I return.
>
> Mitsy
>
> On Jul 22, 2023, at 06:55, Rosamond <rcr1026 at gmail.com> wrote:
>
> Hi Mitsy,
> When you get back, we should cut the power to the damaged light pole. I
> think it is under your stairs.
>
>
> R.C. Rodman
>
> On Jul 21, 2023, at 4:30 PM, Lauren Rich <laureninatlanta at gmail.com>
> wrote:
>
> Thank you rosamond. Looking at damage this a.m., I figured it'll b a
> number of days before we get phone, internet, cable.
>
> On Fri, Jul 21, 2023, 3:50 PM Rosamond via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> I got someone on the phone at AT &T; they are sending someone tomorrow
> morning to fix the gateway.  The city reps I talked to today will also be
> in touch with GA Power, Comcast, and A T & T, which is the order of cables
> top to bottom. Clearly they all need repair.
> Rosamond
>
>
> R.C. Rodman
>
> On Jul 21, 2023, at 10:59 AM, Joanna Campbell via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> We have had AT&T for years and never had any huge problems with them.  It
> would be nice if we could get fiber, but they won't run it into the
> cul-de-sac since it would require a new line and there are so few
> customers.  Even with fiber we get good speeds, and Dave is an IT
> professional working from home, so a very heavy user.
>
> On Fri, Jul 21, 2023, 8:56 AM Kathleen M. Baggett via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> We have AT&T and are in the same boat. Is anybody happy with their
> Internet and TV service here?
>
>
>
> K
>
>
>
> *Kathleen M. Baggett, PhD*
>
> Director, Mark Chaffin Center for Healthy Development
>
> Associate Professor, Second Century Initiative Scholar,  Health Policy and
> Behavioral Sciences, School of Public Health
>
> Georgia State University
>
> Office: 14 Marietta St, Suite 135
> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135+,+Atlanta,+GA+30303?entry=gmail&source=g>
> , Atlanta, GA 30303
> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135+,+Atlanta,+GA+30303?entry=gmail&source=g>
>
> Mailing: PO Box 3995, Atlanta, GA 30302-3995
>
>
>
> Ph: 404.413.1571  |  Mark Chaffin Center for Healthy Development
> <https://healthy.gsu.edu/about/> |  Infant and Early Childhood Research
> Team <http://sites.gsu.edu/baggettresearch/#.XmZ9k5NKi1s>
>
>
>
>
>
> *From: *Lauren Rich <laureninatlanta at gmail.com>
> *Date: *Friday, July 21,
> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135+,+Atlanta,+GA+30303?entry=gmail&source=g>
> 2023 at 8:53 AM
> *To: *Kathleen M. Baggett <kbaggett at gsu.edu>
> *Cc: *Residents <everyone at chelseaplacedecatur.com>, Mitsy <
> mitsy12 at gmail.com>
> *Subject: *Re: [Everyone] Tree down
>
> PS my carrier is Xfinity and I still have no internet phone or TV service.
> My guess is it will take them quite some time to fix it I don't know whom
> to call about it nobody picks up the phone there!
>
>
>
> On Fri, Jul 21, 2023, 8:52 AM Kathleen M. Baggett <kbaggett at gsu.edu>
> wrote:
>
> Yep, those 5-6 days without power were painful!
>
>
>
> K
>
>
>
> *Kathleen M. Baggett, PhD*
>
> Director, Mark Chaffin Center for Healthy Development
>
> Associate Professor, Second Century Initiative Scholar,  Health Policy and
> Behavioral Sciences, School of Public Health
>
> Georgia State University
>
> Office: 14 Marietta St, Suite 135,
> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135,+Atlanta,+GA+30303?entry=gmail&source=g>
>  Atlanta, GA 30303
> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135,+Atlanta,+GA+30303?entry=gmail&source=g>
>
> Mailing: PO Box 3995, Atlanta, GA 30302-3995
>
>
>
> Ph: 404.413.1571  |  Mark Chaffin Center for Healthy Development
> <https://healthy.gsu.edu/about/> |  Infant and Early Childhood Research
> Team <http://sites.gsu.edu/baggettresearch/#.XmZ9k5NKi1s>
>
>
>
>
>
> *From: *Lauren Rich <laureninatlanta at gmail.com>
> *Date: *Friday, July 21, 2023 at 8:51 AM
> *To: *Kathleen M. Baggett <kbaggett at gsu.edu>
> *Cc: *Residents <everyone at chelseaplacedecatur.com>, Mitsy <
> mitsy12 at gmail.com>
> *Subject: *Re: [Everyone] Tree down
>
> I think the city of Decatur was already on it before I did anything! A
> couple of years ago it took four or five days to get power restored because
> the city of Decatur and Georgia Power were arguing over which came first
> whether Decatur had to remove the tree or whether Georgia Power had to come
> out and turn off the power it was like Keystone Cops and extremely
> frustrating. I think the city manager remembered it and probably got on it
> before I even emailed her. By the way I sent her an email early this
> morning telling her how much we appreciated her efforts.
>
>
>
> On Fri, Jul 21, 2023, 8:38 AM Kathleen M. Baggett <kbaggett at gsu.edu>
> wrote:
>
> Thanks, Lauren, for all of your swift action last night to facilitate the
> repairs!
>
>
>
> K
>
>
>
> *Kathleen M. Baggett, PhD*
>
> Director, Mark Chaffin Center for Healthy Development
>
> Associate Professor, Second Century Initiative Scholar,  Health Policy and
> Behavioral Sciences, School of Public Health
>
> Georgia State University
>
> Office: 14 Marietta St, Suite 135,
> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135,+Atlanta,+GA+30303?entry=gmail&source=g>
>  Atlanta, GA 30303
> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135,+Atlanta,+GA+30303?entry=gmail&source=g>
>
> Mailing: PO Box 3995, Atlanta, GA 30302-3995
>
>
>
> Ph: 404.413.1571  |  Mark Chaffin Center for Healthy Development
> <https://healthy.gsu.edu/about/> |  Infant and Early Childhood Research
> Team <http://sites.gsu.edu/baggettresearch/#.XmZ9k5NKi1s>
>
>
>
>
>
> *From: *Everyone <everyone-bounces at chelseaplacedecatur.com> on behalf of
> Lauren Rich via Everyone <everyone at chelseaplacedecatur.com>
> *Date: *Friday, July 21, 2023 at 7:39 AM
> *To: *Mitsy <mitsy12 at gmail.com>
> *Cc: *Lauren Rich <laureninatlanta at gmail.com>, Residents <
> everyone at chelseaplacedecatur.com>
> *Subject: *Re: [Everyone] Tree down
>
> I heard from city manager at 11:30 last night that the tree was being
> removed from the street. And I know that electrical power was restored to
> our block sometime very early this morning. I do not believe that we have
> any internet or television if your contractor is Xfinity. It was amazingly
> quick work by the city and I thanked the city manager for their prompt
> attention to this manner and for their efforts. I am also not at home but
> we'll be back later this morning to check everything out!
>
>
>
> On Thu, Jul 20, 2023, 10:51 PM Mitsy <mitsy12 at gmail.com> wrote:
>
> Wow, that’s crazy. Hope everyone is ok. We are out of town now so I’m
> sorry I can’t really be much of help.
>
>
>
> Mitsy
>
>
>
> On Jul 21, 2023, at 11:12, Lauren Rich via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
>
>
> Just heard from City manager's office that they cannot remove the tree
> until Georgia Power turns the power off. The city manager advised that the
> city is waiting to hear from Georgia power as to when they intend to do
> that. Once Georgia Power turns the power off then city of Decatur can
> remove the tree. I asked the city manager's office to let me know when they
> hear from Georgia power as to when they will shut off the power.
>
>
>
> On Thu, Jul 20, 2023, 10:09 PM Rosamond <rcr1026 at gmail.com> wrote:
>
> Thanks Lauren, will do!
>
>
>
> R.C. Rodman
>
>
>
> On Jul 20, 2023, at 9:19 PM, Lauren Rich via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
>
>
> The last time we had a Fallen Tree blocking the street on Drexel Avenue it
> took four or five days for us to get power restored so please if you do not
> see a truck tomorrow removing that tree please call the city of Decatur
>
>
>
> On Thu, Jul 20, 2023, 9:17 PM Lauren Rich <laureninatlanta at gmail.com>
> wrote:
>
> I just emailed the city of Decatur manager to find out when the city of
> Decatur will remove the fallen tree off the street. Typically when this has
> happened in the past Georgia Power always says they will not restore power
> until the tree is removed and the City of Decatur is not the most prompt
> agency when it comes to doing that. So if you don't see any trucks tomorrow
> morning I urge everybody in our units to call the city of Decatur and ask
> for the manager and ask that the tree be removed from the street because
> otherwise we will not have power restored.
>
>
>
> On Thu, Jul 20, 2023, 7:01 PM melanie davenport via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> Wow! I hope the power comes back on soon!
>
>
>
> On Thu, Jul 20, 2023, 6:53 PM Joanna Campbell via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> Thank you Molly. We are out of town so updates are much appreciated.
>
>
>
> Joanna
>
>
>
> On Thu, Jul 20, 2023, 6:30 PM Molly Pastin via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> I’m sure those of you that are home right now just heard a bang and have
> lost power. Big tree is down right next to Mitsy’s house (thank god it
> looks like it did not hit the house!!) and is blocking the street.
>
>
>
> Only damage I see right off the bat is the main circular lights we have at
> the entrance and I’m hopeful no damage to Mitsy’s stairs
>
>
>
> Lots of power lines broken and damaged so be careful if you go out to look!
>
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