[Everyone] Tree down

[Lauren Rich]

Xfinity is on street and if u stream their programming, u might have
internet. Alas, no cable tv.

On Sat, Jul 22, 2023, 7:24 PM Molly Pastin <mpastin at gmail.com> wrote:

> Thanks Ron - let us know how it goes for you. We have pulled out the DVD
> player in the meantime ;)
>
> We have lots of DVDs if anyone is in need of something to watch off
> streaming sites!
>
> On Sat, Jul 22, 2023 at 3:29 PM Ronald Baggett via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
>> TMobile has a 15 day free trial period for 5G home internet service that
>> connects like a cell phone to their towers.   I am going to order it and
>> see how it works here.  Will let everyone know how it goes.  I figure it’s
>> worth a try🤷🏻‍♂️
>> Ron
>>
>> Sent from my iPhone
>>
>> On Jul 22, 2023, at 12:38, Lauren Rich <laureninatlanta at gmail.com> wrote:
>>
>> 
>> Thanks ronald! I just went through the one hour phone gymnastics to
>> actually get a live body at xfinity. She told me that they are sending a
>> tech out tomorrow Sunday anytime between 8:00 a.m. and 8:00 p.m. to fix the
>> downed lines. She also said that if they don't have enough techs on duty
>> tomorrow we could get pushed off even further. She suggested that if tech
>> did not come out tomorrow, it is a good idea to call the city office to see
>> if the city has better xfinity contact to get downed lines fixed. I will do
>> this on Monday if no tech tomorrow. She also said it's a good idea to call
>> Xfinity individually and to request a tech to come out to your house which
>> I have done and I have an appointment on tuesday. I suspect that this will
>> be a five to seven day process. I agree that we are likely to be without
>> service for a number of days (because communications companies aren't
>> accountable to anyone).
>>
>> On Sat, Jul 22, 2023, 10:51 AM Ronald Baggett <baggettrong at gmail.com>
>> wrote:
>>
>>> Just had a long talk with the ATT tech that came out this morning. He
>>> created a ticket for getting the main line fixed.  He said a new ticket
>>> will be made to restore service to the main line. Then new tickets will be
>>> made to restore individual service.  So we are looking at a minimum of 5
>>> days and most likely longer for ATT.
>>> Ron
>>> Ron
>>>
>>> Sent from my iPhone
>>>
>>> On Jul 22, 2023, at 10:16, Lauren Rich via Everyone <
>>> everyone at chelseaplacedecatur.com> wrote:
>>>
>>> 
>>> Thanks Maryann! I m out on errands but will go thru xfinity phone slog
>>> (60 mins?) when I get back. Btw, last time this happened (no service for 6
>>> days) I asked for and got a partial refund on bill.
>>>
>>> On Sat, Jul 22, 2023, 10:06 AM Maryann Dabkowski <mdabkowski at gmail.com>
>>> wrote:
>>>
>>>> I got the same Xfinity texts, and their website says our outage has
>>>> been cleared, but I definitely do not have service. I followed their chat
>>>> bot prompts to troubleshoot, and it didn't change anything. They scheduled
>>>> a tech to come check my service on Tuesday. I couldn't get to a live person
>>>> to explain the situation.
>>>>
>>>> Sent from my iPhone.
>>>>
>>>> On Jul 22, 2023, at 9:50 AM, Lauren Rich via Everyone <
>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>
>>>> 
>>>> Is anybody's Xfinity internet back on? I keep on getting a text saying
>>>> it's back on but then it's not back on. Does anybody know whether Xfinity
>>>> has been out here to fix the wires
>>>>
>>>> On Fri, Jul 21, 2023, 6:58 PM Mitsy via Everyone <
>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>
>>>>> Thank you so much for all the updates. I won’t be back till next
>>>>> Thursday but will turn off the timer to the light when I return.
>>>>>
>>>>> Mitsy
>>>>>
>>>>> On Jul 22, 2023, at 06:55, Rosamond <rcr1026 at gmail.com> wrote:
>>>>>
>>>>> Hi Mitsy,
>>>>> When you get back, we should cut the power to the damaged light pole.
>>>>> I think it is under your stairs.
>>>>>
>>>>>
>>>>> R.C. Rodman
>>>>>
>>>>> On Jul 21, 2023, at 4:30 PM, Lauren Rich <laureninatlanta at gmail.com>
>>>>> wrote:
>>>>>
>>>>> 
>>>>> Thank you rosamond. Looking at damage this a.m., I figured it'll b a
>>>>> number of days before we get phone, internet, cable.
>>>>>
>>>>> On Fri, Jul 21, 2023, 3:50 PM Rosamond via Everyone <
>>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>>
>>>>>> I got someone on the phone at AT &T; they are sending someone
>>>>>> tomorrow morning to fix the gateway.  The city reps I talked to today will
>>>>>> also be in touch with GA Power, Comcast, and A T & T, which is the order of
>>>>>> cables top to bottom. Clearly they all need repair.
>>>>>> Rosamond
>>>>>>
>>>>>>
>>>>>> R.C. Rodman
>>>>>>
>>>>>> On Jul 21, 2023, at 10:59 AM, Joanna Campbell via Everyone <
>>>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>>>
>>>>>> 
>>>>>> We have had AT&T for years and never had any huge problems with
>>>>>> them.  It would be nice if we could get fiber, but they won't run it into
>>>>>> the cul-de-sac since it would require a new line and there are so few
>>>>>> customers.  Even with fiber we get good speeds, and Dave is an IT
>>>>>> professional working from home, so a very heavy user.
>>>>>>
>>>>>> On Fri, Jul 21, 2023, 8:56 AM Kathleen M. Baggett via Everyone <
>>>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>>>
>>>>>>> We have AT&T and are in the same boat. Is anybody happy with their
>>>>>>> Internet and TV service here?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> K
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Kathleen M. Baggett, PhD*
>>>>>>>
>>>>>>> Director, Mark Chaffin Center for Healthy Development
>>>>>>>
>>>>>>> Associate Professor, Second Century Initiative Scholar,
>>>>>>>  Health Policy and Behavioral Sciences, School of Public Health
>>>>>>>
>>>>>>> Georgia State University
>>>>>>>
>>>>>>> Office: 14 Marietta St, Suite 135
>>>>>>> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135+,+Atlanta,+GA+30303?entry=gmail&source=g>
>>>>>>> , Atlanta, GA 30303
>>>>>>> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135+,+Atlanta,+GA+30303?entry=gmail&source=g>
>>>>>>>
>>>>>>> Mailing: PO Box 3995, Atlanta, GA 30302-3995
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Ph: 404.413.1571  |  Mark Chaffin Center for Healthy Development
>>>>>>> <https://healthy.gsu.edu/about/> |  Infant and Early Childhood
>>>>>>> Research Team <http://sites.gsu.edu/baggettresearch/#.XmZ9k5NKi1s>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From: *Lauren Rich <laureninatlanta at gmail.com>
>>>>>>> *Date: *Friday, July 21, 2023 at 8:53 AM
>>>>>>> *To: *Kathleen M. Baggett <kbaggett at gsu.edu>
>>>>>>> *Cc: *Residents <everyone at chelseaplacedecatur.com>, Mitsy <
>>>>>>> mitsy12 at gmail.com>
>>>>>>> *Subject: *Re: [Everyone] Tree down
>>>>>>>
>>>>>>> PS my carrier is Xfinity and I still have no internet phone or TV
>>>>>>> service. My guess is it will take them quite some time to fix it I don't
>>>>>>> know whom to call about it nobody picks up the phone there!
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Fri, Jul 21, 2023, 8:52 AM Kathleen M. Baggett <kbaggett at gsu.edu>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Yep, those 5-6 days without power were painful!
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> K
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Kathleen M. Baggett, PhD*
>>>>>>>
>>>>>>> Director, Mark Chaffin Center for Healthy Development
>>>>>>>
>>>>>>> Associate Professor, Second Century Initiative Scholar,
>>>>>>>  Health Policy and Behavioral Sciences, School of Public Health
>>>>>>>
>>>>>>> Georgia State University
>>>>>>>
>>>>>>> Office: 14 Marietta St, Suite 135,
>>>>>>> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135,+Atlanta,+GA+30303?entry=gmail&source=g>
>>>>>>>  Atlanta, GA 30303
>>>>>>> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135,+Atlanta,+GA+30303?entry=gmail&source=g>
>>>>>>>
>>>>>>> Mailing: PO Box 3995, Atlanta, GA 30302-3995
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Ph: 404.413.1571  |  Mark Chaffin Center for Healthy Development
>>>>>>> <https://healthy.gsu.edu/about/> |  Infant and Early Childhood
>>>>>>> Research Team <http://sites.gsu.edu/baggettresearch/#.XmZ9k5NKi1s>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From: *Lauren Rich <laureninatlanta at gmail.com>
>>>>>>> *Date: *Friday, July 21, 2023 at 8:51 AM
>>>>>>> *To: *Kathleen M. Baggett <kbaggett at gsu.edu>
>>>>>>> *Cc: *Residents <everyone at chelseaplacedecatur.com>, Mitsy <
>>>>>>> mitsy12 at gmail.com>
>>>>>>> *Subject: *Re: [Everyone] Tree down
>>>>>>>
>>>>>>> I think the city of Decatur was already on it before I did anything!
>>>>>>> A couple of years ago it took four or five days to get power restored
>>>>>>> because the city of Decatur and Georgia Power were arguing over which came
>>>>>>> first whether Decatur had to remove the tree or whether Georgia Power had
>>>>>>> to come out and turn off the power it was like Keystone Cops and extremely
>>>>>>> frustrating. I think the city manager remembered it and probably got on it
>>>>>>> before I even emailed her. By the way I sent her an email early this
>>>>>>> morning telling her how much we appreciated her efforts.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Fri, Jul 21, 2023, 8:38 AM Kathleen M. Baggett <kbaggett at gsu.edu>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Thanks, Lauren, for all of your swift action last night to
>>>>>>> facilitate the repairs!
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> K
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Kathleen M. Baggett, PhD*
>>>>>>>
>>>>>>> Director, Mark Chaffin Center for Healthy Development
>>>>>>>
>>>>>>> Associate Professor, Second Century Initiative Scholar,
>>>>>>>  Health Policy and Behavioral Sciences, School of Public Health
>>>>>>>
>>>>>>> Georgia State University
>>>>>>>
>>>>>>> Office: 14 Marietta St, Suite 135,
>>>>>>> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135,+Atlanta,+GA+30303?entry=gmail&source=g>
>>>>>>>  Atlanta, GA 30303
>>>>>>> <https://www.google.com/maps/search/14+Marietta+St,+Suite+135,+Atlanta,+GA+30303?entry=gmail&source=g>
>>>>>>>
>>>>>>> Mailing: PO Box 3995, Atlanta, GA 30302-3995
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Ph: 404.413.1571  |  Mark Chaffin Center for Healthy Development
>>>>>>> <https://healthy.gsu.edu/about/> |  Infant and Early Childhood
>>>>>>> Research Team <http://sites.gsu.edu/baggettresearch/#.XmZ9k5NKi1s>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From: *Everyone <everyone-bounces at chelseaplacedecatur.com> on
>>>>>>> behalf of Lauren Rich via Everyone <everyone at chelseaplacedecatur.com
>>>>>>> >
>>>>>>> *Date: *Friday, July 21, 2023 at 7:39 AM
>>>>>>> *To: *Mitsy <mitsy12 at gmail.com>
>>>>>>> *Cc: *Lauren Rich <laureninatlanta at gmail.com>, Residents <
>>>>>>> everyone at chelseaplacedecatur.com>
>>>>>>> *Subject: *Re: [Everyone] Tree down
>>>>>>>
>>>>>>> I heard from city manager at 11:30 last night that the tree was
>>>>>>> being removed from the street. And I know that electrical power was
>>>>>>> restored to our block sometime very early this morning. I do not believe
>>>>>>> that we have any internet or television if your contractor is Xfinity. It
>>>>>>> was amazingly quick work by the city and I thanked the city manager for
>>>>>>> their prompt attention to this manner and for their efforts. I am also not
>>>>>>> at home but we'll be back later this morning to check everything out!
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jul 20, 2023, 10:51 PM Mitsy <mitsy12 at gmail.com> wrote:
>>>>>>>
>>>>>>> Wow, that’s crazy. Hope everyone is ok. We are out of town now so
>>>>>>> I’m sorry I can’t really be much of help.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Mitsy
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Jul 21, 2023, at 11:12, Lauren Rich via Everyone <
>>>>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>>>>
>>>>>>> 
>>>>>>>
>>>>>>> Just heard from City manager's office that they cannot remove the
>>>>>>> tree until Georgia Power turns the power off. The city manager advised that
>>>>>>> the city is waiting to hear from Georgia power as to when they intend to do
>>>>>>> that. Once Georgia Power turns the power off then city of Decatur can
>>>>>>> remove the tree. I asked the city manager's office to let me know when they
>>>>>>> hear from Georgia power as to when they will shut off the power.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jul 20, 2023, 10:09 PM Rosamond <rcr1026 at gmail.com> wrote:
>>>>>>>
>>>>>>> Thanks Lauren, will do!
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> R.C. Rodman
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Jul 20, 2023, at 9:19 PM, Lauren Rich via Everyone <
>>>>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>>>>
>>>>>>> 
>>>>>>>
>>>>>>> The last time we had a Fallen Tree blocking the street on Drexel
>>>>>>> Avenue it took four or five days for us to get power restored so please if
>>>>>>> you do not see a truck tomorrow removing that tree please call the city of
>>>>>>> Decatur
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jul 20, 2023, 9:17 PM Lauren Rich <laureninatlanta at gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>> I just emailed the city of Decatur manager to find out when the city
>>>>>>> of Decatur will remove the fallen tree off the street. Typically when this
>>>>>>> has happened in the past Georgia Power always says they will not restore
>>>>>>> power until the tree is removed and the City of Decatur is not the most
>>>>>>> prompt agency when it comes to doing that. So if you don't see any trucks
>>>>>>> tomorrow morning I urge everybody in our units to call the city of Decatur
>>>>>>> and ask for the manager and ask that the tree be removed from the street
>>>>>>> because otherwise we will not have power restored.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jul 20, 2023, 7:01 PM melanie davenport via Everyone <
>>>>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>>>>
>>>>>>> Wow! I hope the power comes back on soon!
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jul 20, 2023, 6:53 PM Joanna Campbell via Everyone <
>>>>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>>>>
>>>>>>> Thank you Molly. We are out of town so updates are much appreciated.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Joanna
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jul 20, 2023, 6:30 PM Molly Pastin via Everyone <
>>>>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>>>>
>>>>>>> I’m sure those of you that are home right now just heard a bang and
>>>>>>> have lost power. Big tree is down right next to Mitsy’s house (thank god it
>>>>>>> looks like it did not hit the house!!) and is blocking the street.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Only damage I see right off the bat is the main circular lights we
>>>>>>> have at the entrance and I’m hopeful no damage to Mitsy’s stairs
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Lots of power lines broken and damaged so be careful if you go out
>>>>>>> to look!
>>>>>>>
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