[Everyone] Tree down

Sat Jul 22 14:15:54 UTC 2023

Thanks Maryann! I m out on errands but will go thru xfinity phone slog (60
mins?) when I get back. Btw, last time this happened (no service for 6
days) I asked for and got a partial refund on bill.

On Sat, Jul 22, 2023, 10:06 AM Maryann Dabkowski <mdabkowski at gmail.com>
wrote:

> I got the same Xfinity texts, and their website says our outage has been
> cleared, but I definitely do not have service. I followed their chat bot
> prompts to troubleshoot, and it didn't change anything. They scheduled a
> tech to come check my service on Tuesday. I couldn't get to a live person
> to explain the situation.
>
> Sent from my iPhone.
>
> On Jul 22, 2023, at 9:50 AM, Lauren Rich via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
> 
> Is anybody's Xfinity internet back on? I keep on getting a text saying
> it's back on but then it's not back on. Does anybody know whether Xfinity
> has been out here to fix the wires
>
> On Fri, Jul 21, 2023, 6:58 PM Mitsy via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
>> Thank you so much for all the updates. I won’t be back till next Thursday
>> but will turn off the timer to the light when I return.
>>
>> Mitsy
>>
>> On Jul 22, 2023, at 06:55, Rosamond <rcr1026 at gmail.com> wrote:
>>
>> Hi Mitsy,
>> When you get back, we should cut the power to the damaged light pole. I
>> think it is under your stairs.
>>
>>
>> R.C. Rodman
>>
>> On Jul 21, 2023, at 4:30 PM, Lauren Rich <laureninatlanta at gmail.com>
>> wrote:
>>
>> 
>> Thank you rosamond. Looking at damage this a.m., I figured it'll b a
>> number of days before we get phone, internet, cable.
>>
>> On Fri, Jul 21, 2023, 3:50 PM Rosamond via Everyone <
>> everyone at chelseaplacedecatur.com> wrote:
>>
>>> I got someone on the phone at AT &T; they are sending someone tomorrow
>>> morning to fix the gateway.  The city reps I talked to today will also be
>>> in touch with GA Power, Comcast, and A T & T, which is the order of cables
>>> top to bottom. Clearly they all need repair.
>>> Rosamond
>>>
>>>
>>> R.C. Rodman
>>>
>>> On Jul 21, 2023, at 10:59 AM, Joanna Campbell via Everyone <
>>> everyone at chelseaplacedecatur.com> wrote:
>>>
>>> 
>>> We have had AT&T for years and never had any huge problems with them.
>>> It would be nice if we could get fiber, but they won't run it into the
>>> cul-de-sac since it would require a new line and there are so few
>>> customers.  Even with fiber we get good speeds, and Dave is an IT
>>> professional working from home, so a very heavy user.
>>>
>>> On Fri, Jul 21, 2023, 8:56 AM Kathleen M. Baggett via Everyone <
>>> everyone at chelseaplacedecatur.com> wrote:
>>>
>>>> We have AT&T and are in the same boat. Is anybody happy with their
>>>> Internet and TV service here?
>>>>
>>>>
>>>>
>>>> K
>>>>
>>>>
>>>>
>>>> *Kathleen M. Baggett, PhD*
>>>>
>>>> Director, Mark Chaffin Center for Healthy Development
>>>>
>>>> Associate Professor, Second Century Initiative Scholar,  Health Policy
>>>> and Behavioral Sciences, School of Public Health
>>>>
>>>> Georgia State University
>>>>
>>>> Office: 14 Marietta St, Suite 135, Atlanta, GA 30303
>>>>
>>>> Mailing: PO Box 3995, Atlanta, GA 30302-3995
>>>>
>>>>
>>>>
>>>> Ph: 404.413.1571  |  Mark Chaffin Center for Healthy Development
>>>> <https://healthy.gsu.edu/about/> |  Infant and Early Childhood
>>>> Research Team <http://sites.gsu.edu/baggettresearch/#.XmZ9k5NKi1s>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From: *Lauren Rich <laureninatlanta at gmail.com>
>>>> *Date: *Friday, July 21, 2023 at 8:53 AM
>>>> *To: *Kathleen M. Baggett <kbaggett at gsu.edu>
>>>> *Cc: *Residents <everyone at chelseaplacedecatur.com>, Mitsy <
>>>> mitsy12 at gmail.com>
>>>> *Subject: *Re: [Everyone] Tree down
>>>>
>>>> PS my carrier is Xfinity and I still have no internet phone or TV
>>>> service. My guess is it will take them quite some time to fix it I don't
>>>> know whom to call about it nobody picks up the phone there!
>>>>
>>>>
>>>>
>>>> On Fri, Jul 21, 2023, 8:52 AM Kathleen M. Baggett <kbaggett at gsu.edu>
>>>> wrote:
>>>>
>>>> Yep, those 5-6 days without power were painful!
>>>>
>>>>
>>>>
>>>> K
>>>>
>>>>
>>>>
>>>> *Kathleen M. Baggett, PhD*
>>>>
>>>> Director, Mark Chaffin Center for Healthy Development
>>>>
>>>> Associate Professor, Second Century Initiative Scholar,  Health Policy
>>>> and Behavioral Sciences, School of Public Health
>>>>
>>>> Georgia State University
>>>>
>>>> Office: 14 Marietta St, Suite 135, Atlanta, GA 30303
>>>>
>>>> Mailing: PO Box 3995, Atlanta, GA 30302-3995
>>>>
>>>>
>>>>
>>>> Ph: 404.413.1571  |  Mark Chaffin Center for Healthy Development
>>>> <https://healthy.gsu.edu/about/> |  Infant and Early Childhood
>>>> Research Team <http://sites.gsu.edu/baggettresearch/#.XmZ9k5NKi1s>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From: *Lauren Rich <laureninatlanta at gmail.com>
>>>> *Date: *Friday, July 21, 2023 at 8:51 AM
>>>> *To: *Kathleen M. Baggett <kbaggett at gsu.edu>
>>>> *Cc: *Residents <everyone at chelseaplacedecatur.com>, Mitsy <
>>>> mitsy12 at gmail.com>
>>>> *Subject: *Re: [Everyone] Tree down
>>>>
>>>> I think the city of Decatur was already on it before I did anything! A
>>>> couple of years ago it took four or five days to get power restored because
>>>> the city of Decatur and Georgia Power were arguing over which came first
>>>> whether Decatur had to remove the tree or whether Georgia Power had to come
>>>> out and turn off the power it was like Keystone Cops and extremely
>>>> frustrating. I think the city manager remembered it and probably got on it
>>>> before I even emailed her. By the way I sent her an email early this
>>>> morning telling her how much we appreciated her efforts.
>>>>
>>>>
>>>>
>>>> On Fri, Jul 21, 2023, 8:38 AM Kathleen M. Baggett <kbaggett at gsu.edu>
>>>> wrote:
>>>>
>>>> Thanks, Lauren, for all of your swift action last night to facilitate
>>>> the repairs!
>>>>
>>>>
>>>>
>>>> K
>>>>
>>>>
>>>>
>>>> *Kathleen M. Baggett, PhD*
>>>>
>>>> Director, Mark Chaffin Center for Healthy Development
>>>>
>>>> Associate Professor, Second Century Initiative Scholar,  Health Policy
>>>> and Behavioral Sciences, School of Public Health
>>>>
>>>> Georgia State University
>>>>
>>>> Office: 14 Marietta St, Suite 135, Atlanta, GA 30303
>>>>
>>>> Mailing: PO Box 3995, Atlanta, GA 30302-3995
>>>>
>>>>
>>>>
>>>> Ph: 404.413.1571  |  Mark Chaffin Center for Healthy Development
>>>> <https://healthy.gsu.edu/about/> |  Infant and Early Childhood
>>>> Research Team <http://sites.gsu.edu/baggettresearch/#.XmZ9k5NKi1s>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From: *Everyone <everyone-bounces at chelseaplacedecatur.com> on behalf
>>>> of Lauren Rich via Everyone <everyone at chelseaplacedecatur.com>
>>>> *Date: *Friday, July 21, 2023 at 7:39 AM
>>>> *To: *Mitsy <mitsy12 at gmail.com>
>>>> *Cc: *Lauren Rich <laureninatlanta at gmail.com>, Residents <
>>>> everyone at chelseaplacedecatur.com>
>>>> *Subject: *Re: [Everyone] Tree down
>>>>
>>>> I heard from city manager at 11:30 last night that the tree was being
>>>> removed from the street. And I know that electrical power was restored to
>>>> our block sometime very early this morning. I do not believe that we have
>>>> any internet or television if your contractor is Xfinity. It was amazingly
>>>> quick work by the city and I thanked the city manager for their prompt
>>>> attention to this manner and for their efforts. I am also not at home but
>>>> we'll be back later this morning to check everything out!
>>>>
>>>>
>>>>
>>>> On Thu, Jul 20, 2023, 10:51 PM Mitsy <mitsy12 at gmail.com> wrote:
>>>>
>>>> Wow, that’s crazy. Hope everyone is ok. We are out of town now so I’m
>>>> sorry I can’t really be much of help.
>>>>
>>>>
>>>>
>>>> Mitsy
>>>>
>>>>
>>>>
>>>> On Jul 21, 2023, at 11:12, Lauren Rich via Everyone <
>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>
>>>> 
>>>>
>>>> Just heard from City manager's office that they cannot remove the tree
>>>> until Georgia Power turns the power off. The city manager advised that the
>>>> city is waiting to hear from Georgia power as to when they intend to do
>>>> that. Once Georgia Power turns the power off then city of Decatur can
>>>> remove the tree. I asked the city manager's office to let me know when they
>>>> hear from Georgia power as to when they will shut off the power.
>>>>
>>>>
>>>>
>>>> On Thu, Jul 20, 2023, 10:09 PM Rosamond <rcr1026 at gmail.com> wrote:
>>>>
>>>> Thanks Lauren, will do!
>>>>
>>>>
>>>>
>>>> R.C. Rodman
>>>>
>>>>
>>>>
>>>> On Jul 20, 2023, at 9:19 PM, Lauren Rich via Everyone <
>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>
>>>> 
>>>>
>>>> The last time we had a Fallen Tree blocking the street on Drexel Avenue
>>>> it took four or five days for us to get power restored so please if you do
>>>> not see a truck tomorrow removing that tree please call the city of Decatur
>>>>
>>>>
>>>>
>>>> On Thu, Jul 20, 2023, 9:17 PM Lauren Rich <laureninatlanta at gmail.com>
>>>> wrote:
>>>>
>>>> I just emailed the city of Decatur manager to find out when the city of
>>>> Decatur will remove the fallen tree off the street. Typically when this has
>>>> happened in the past Georgia Power always says they will not restore power
>>>> until the tree is removed and the City of Decatur is not the most prompt
>>>> agency when it comes to doing that. So if you don't see any trucks tomorrow
>>>> morning I urge everybody in our units to call the city of Decatur and ask
>>>> for the manager and ask that the tree be removed from the street because
>>>> otherwise we will not have power restored.
>>>>
>>>>
>>>>
>>>> On Thu, Jul 20, 2023, 7:01 PM melanie davenport via Everyone <
>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>
>>>> Wow! I hope the power comes back on soon!
>>>>
>>>>
>>>>
>>>> On Thu, Jul 20, 2023, 6:53 PM Joanna Campbell via Everyone <
>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>
>>>> Thank you Molly. We are out of town so updates are much appreciated.
>>>>
>>>>
>>>>
>>>> Joanna
>>>>
>>>>
>>>>
>>>> On Thu, Jul 20, 2023, 6:30 PM Molly Pastin via Everyone <
>>>> everyone at chelseaplacedecatur.com> wrote:
>>>>
>>>> I’m sure those of you that are home right now just heard a bang and
>>>> have lost power. Big tree is down right next to Mitsy’s house (thank god it
>>>> looks like it did not hit the house!!) and is blocking the street.
>>>>
>>>>
>>>>
>>>> Only damage I see right off the bat is the main circular lights we have
>>>> at the entrance and I’m hopeful no damage to Mitsy’s stairs
>>>>
>>>>
>>>>
>>>> Lots of power lines broken and damaged so be careful if you go out to
>>>> look!
>>>>
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