[Everyone] Xfinity service back on. . . perhaps only momentarily, however!

[David Weiner]

For some reason, when AT&T comes out to fix the line on the pole, they only fix the broken lines for the house that’s called and opened the ticket instead of just fixing all the lines.  With that being said, ours was fixed this afternoon.

Dave
On Aug 2, 2023 at 16:10 -0400, Rosamond via Everyone <everyone at chelseaplacedecatur.com>, wrote:
> Ridiculous! I’m so sorry. I’ve spent a lot of time over the last week in the phone with AT&T. But yes we’ve had service since last Friday.
>
> R.C. Rodman
>
> > On Aug 2, 2023, at 4:05 PM, Molly Pastin via Everyone <everyone at chelseaplacedecatur.com> wrote:
> >
> > Anyone with AT&T have service back today? I’ve been in the office but am debating just going to an xfinity office and picking up equipment - 13 days now without internet is excessive from AT&T and all they could tell me yesterday was they are aware of the issue
> >
> > > On Mon, Jul 31, 2023 at 3:33 PM Lauren Rich via Everyone <everyone at chelseaplacedecatur.com> wrote:
> > > > I just got back all my service (phone, internet, tv) while I was on the phone with "live" xfinity agent who told me service may go down again because they are still working on the street!
> > > >
> > > > > On Mon, Jul 31, 2023 at 2:24 PM Mitsy via Everyone <everyone at chelseaplacedecatur.com> wrote:
> > > > > > I saw Xfinity truck drove down but turned around and left as the street was blocked again about 30 minutes ago. I hope they will come back soon again.
> > > > > >
> > > > > > Mitsy
> > > > > >
> > > > > > > On Jul 31, 2023, at 13:31, David Weiner via Everyone <everyone at chelseaplacedecatur.com> wrote:
> > > > > > >
> > > > > > > I reached out to AT&T, and there’s a tech coming out Wednesday between 8am and noon.  Anyone else who uses AT&T, if you’re still don’t have service and haven’t reached out to AT&T, the CSR I talked to suggested that you call and setup a service appointment as well.
> > > > > > >
> > > > > > > Dave
> > > > > > > On Jul 31, 2023 at 13:29 -0400, Lauren Rich via Everyone <everyone at chelseaplacedecatur.com>, wrote:
> > > > > > > > We should get xfinity service back by 250 pm today. (This was automated message when I called customer service and asked for customer support.)
> > > > > > > >
> > > > > > > > > On Mon, Jul 31, 2023, 9:36 AM Lauren Rich <laureninatlanta at gmail.com> wrote:
> > > > > > > > > > Thnx for update Maryann, its maddening to go thru these automated steps!
> > > > > > > > > >
> > > > > > > > > > > On Mon, Jul 31, 2023, 9:34 AM Maryann Dabkowski via Everyone <everyone at chelseaplacedecatur.com> wrote:
> > > > > > > > > > > > Starting a new email thread to keep meeting conversation separate.
> > > > > > > > > > > >
> > > > > > > > > > > > For anyone with Xfinity— despite the website indicating our outage is over, it’s clearly not. They sent a tech to my house this morning who confirmed that my signal is “flatlined” and there is still an outage in the area. He opened a ticket and said someone should be out today to look at the lines. He also said they’re really dependent on GA power to “clear” then to work, so it really may not be repaired until tomorrow even if they come to look at the lines in the bucket truck today.
> > > > > > > > > > > >
> > > > > > > > > > > > Headed to work from home somewhere else… but at least we have AC, right?
> > > > > > > > > > > >
> > > > > > > > > > > >
> > > > > > > > > > > > Sent from my iPhone.
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> > > > --
> > > > Lauren Rich
> > > > Atlanta, GA
> > > >
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