[Everyone] Xfinity service back on. . . perhaps only momentarily, however!

[Molly Pastin]

Anyone with AT&T have service back today? I’ve been in the office but am
debating just going to an xfinity office and picking up equipment - 13 days
now without internet is excessive from AT&T and all they could tell me
yesterday was they are aware of the issue

On Mon, Jul 31, 2023 at 3:33 PM Lauren Rich via Everyone <
everyone at chelseaplacedecatur.com> wrote:

> I just got back all my service (phone, internet, tv) while I was on the
> phone with "live" xfinity agent who told me service may go down again
> because they are still working on the street!
>
> On Mon, Jul 31, 2023 at 2:24 PM Mitsy via Everyone <
> everyone at chelseaplacedecatur.com> wrote:
>
>> I saw Xfinity truck drove down but turned around and left as the street
>> was blocked again about 30 minutes ago. I hope they will come back soon
>> again.
>>
>> Mitsy
>>
>> On Jul 31, 2023, at 13:31, David Weiner via Everyone <
>> everyone at chelseaplacedecatur.com> wrote:
>>
>> 
>> I reached out to AT&T, and there’s a tech coming out Wednesday between
>> 8am and noon.  Anyone else who uses AT&T, if you’re still don’t have
>> service and haven’t reached out to AT&T, the CSR I talked to suggested that
>> you call and setup a service appointment as well.
>>
>> Dave
>> On Jul 31, 2023 at 13:29 -0400, Lauren Rich via Everyone <
>> everyone at chelseaplacedecatur.com>, wrote:
>>
>> We should get xfinity service back by 250 pm today. (This was automated
>> message when I called customer service and asked for customer support.)
>>
>> On Mon, Jul 31, 2023, 9:36 AM Lauren Rich <laureninatlanta at gmail.com>
>> wrote:
>>
>>> Thnx for update Maryann, its maddening to go thru these automated steps!
>>>
>>> On Mon, Jul 31, 2023, 9:34 AM Maryann Dabkowski via Everyone <
>>> everyone at chelseaplacedecatur.com> wrote:
>>>
>>>> Starting a new email thread to keep meeting conversation separate.
>>>>
>>>> For anyone with Xfinity— despite the website indicating our outage is
>>>> over, it’s clearly not. They sent a tech to my house this morning who
>>>> confirmed that my signal is “flatlined” and there is still an outage in the
>>>> area. He opened a ticket and said someone should be out today to look at
>>>> the lines. He also said they’re really dependent on GA power to “clear”
>>>> then to work, so it really may not be repaired until tomorrow even if they
>>>> come to look at the lines in the bucket truck today.
>>>>
>>>> Headed to work from home somewhere else… but at least we have AC, right?
>>>>
>>>>
>>>> Sent from my iPhone.
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>
>>
>
> --
> Lauren Rich
> Atlanta, GA
>
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