[Everyone] Urgent! Possible loss of our Association's common areas insurance coverage.

[David Weiner]

Mark and Sara,

Despite the notice being dated 7/30/2020, Cristy did not send the letter to
us until 11/13/2020 (I double checked my emails).  In her email of 11/13,
she made no apology for the delay, nor did she say the repairs were
required for renewal.  In fact, it wasn't until Jan 4, 2021 that she
informed me that the insurance company would want an update before the
renewal. Mark then reached out to her for additional clarification, which
is when we were informed that we needed to complete the repairs before
renewal. For the record, the next email I got after this one was the
renewal quote.  Back in June, Sarah Collins and I were discussing the
insurance company, and she said to me in an email "I have not been overly
pleased with the agency in terms of communication/customer service."
Perhaps we may want to check into other insurance carriers.

Dave

On Wed, Jan 20, 2021 at 3:57 PM Mark Bussey via Everyone <
everyone at chelseaplacedecatur.com> wrote:

> To Everyone:
>
>     I spoke with Christy of Dreher Insurance Agency this morning.  She is
> our insurance agent for Chelsea Place Association's policy of coverage with
> CAU for our common areas, (such as the stream-bed, the driveway, some
> walkways, etc).  On July 30, 2020 the Association was sent a letter,
> (attached), from risk management at CAU advising us that we needed to make
> certain "repairs" to the property to reduce our liability exposure: repairs
> for which they requested a "response," (ie. the repairs), by September 30,
> 2020.  To my best knowledge we have not made any of these repairs yet.
> Because of this letter we are now on notice of particular 'defects" to
> our property if someone comes onto our common areas and is hurt. Christy
> advised me that we *must* make the repairs/adjustments listed in the
> letter by our insurance renewal date, (which I believe is February 16,
> 2021), *or CAU will not renew our coverage* and we will then all be
> financially exposed if someone is injured on our common property.  I asked
> if it would be sufficient to CAU if we had some of the repairs underway by
> our renewal date and she said that she wasn't sure, that she could not
> speak for CAU Underwriting.  Her words were that "they may or may not give
> you an extension of time to make the repairs" even if they are underway by
> February 16, 2021.
>     Of course each of us has, or should have, a separate policy of
> insurance coverage for our private town-homes and our small, attached land
> areas.  You may or may not be covered by that personal policy for any
> claims arising our of an injury on the Association property/common areas:
> that is something you will need to discuss or negotiate with your own
> property carrier and hope they follow through if/when you need them.
>     My first question is to Dave: have you, or to your knowledge anyone
> else, taken any or some action to address the "fixes"required by CAU in the
> July letter, and if so, please let us all know the status of that by
> tomorrow morning.  *If not, we all need to move on this immediately or we
> will lose our common area insurance coverage*.
>
>
> Mark
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>
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